To ensure the integrity and security of our system, we have decided to perform a complete reset of active licenses. As part of this measure, all license keys will be replaced with new keys. ## 📅 Implementation Date. As of **February 20, 2025**, new license keys will be available. **🛠️ What should you do?** - You will receive a notification with your new license key as of February 20. - If you do not receive your new key, please contact us. - Be sure to update your license in the system to continue enjoying our services without interruption. ## ⚠️ Importance of Change This action is necessary to strengthen the security of our platform and improve license management, ensuring that the system continues to function optimally for all users. We appreciate your understanding and collaboration in this process. For any questions or assistance, please do not hesitate to contact us. ## ❓️ Frequently Asked Questions To help clarify any doubts about the license reinstatement process, we have compiled some of the most frequently asked questions and their answers. If you have any further questions, please do not hesitate to contact our support team. #### 1️⃣ Why are license keys being replaced? The key reset is a security measure to ensure system integrity and improve license management. #### 2️⃣ When will the new keys be available? The new license keys will be available as of February 20, 2025. #### 3️⃣ How will I receive my new license key? You will receive a notification with your new license key through the means of communication registered in our system. #### 4️⃣ Do I need to do anything before February 20? No. You do not need to do anything before this date. As of February 20, you will be able to access your new key and activate it. #### 5️⃣ What happens if I do not receive my new license key? If you do not receive your new license key, please contact our support team for assistance. #### 6️⃣ Will the change affect the performance of my service? No, as long as you enter your new key once it becomes available, the service will continue to work without interruption. #### 7️⃣ Is there a deadline for activating the new key? There is no deadline for activation. However, we recommend that you upgrade your license as soon as possible. >If you have any further questions, please do not hesitate to contact our support team.

We know this change may be an inconvenience, but we want to be honest with you. We have been forced to take this action due to the large number of leaked **DooPlay** licenses, which has led to unauthorized use of our product. This not only affects the security of the system, but also those who have legitimately purchased their license and the development of the platform. We want to ensure that everyone can continue to enjoy a stable and reliable service. We heartily ask you not to share or distribute your license. These actions affect us financially and put the continuity of the project at risk, impacting future updates and improvements. Your support is key for us to continue offering the best possible service - thank you for being with us! 💙

We have started the license restoration process. This process will not be done automatically, as each license will be verified and restored manually. Therefore, we will start this procedure immediately.

License Replaced Sucessfully, i had two licesne regular and extended, only for extended got email waiting for regular one

What is the procedure to replace a license, and what documents are required?

Please help me, my new license is not working. Invalid license, it is possible that some of the options may not work correctly,

License System Reset - Important Update

董TioDonghua華

Buenas tardes aun no me a llegado la nueva licencia

Konochi

I do not receive my new license key

Erick Meza

If you have not yet received a new license, it is because the process has not yet been completed, you can continue using your original licenses until you receive notification of a "new license"

Erick Meza

⚠️ Important notice

We are pleased to announce that the license key update on Doothemes.com for DooPlay is now 100% complete. 🎉

All users can now access and manage their licenses without any issues. If you experience any issues or have any questions, please feel free to contact us.

We greatly appreciate your understanding and thank you for your patience and trust! 🚀

Konochi

Erick Meza how can i get "Verified Customer" badge in community board

CaiLong

Erick Meza Step 1 is done, Is it next step to realease the theme update xD

Erick Meza

Konochi Verified Customer!

董TioDonghua華

Gracias Erick funcionando con normalidad,

Md Akash

ahmed badweno haw to create a dooplay license key

Sergio Vergara

Hi, I am logging into the admin panel of my website and it tells me to buy a new key and searching I find this. I have not received any email with the new key but because the email with which I bought it, was that of a friend and not mine. Now I am trying to contact him but for the moment he does not appear. My question is if I buy the license again with this new email, will there be any problem or it has to be with the original email of my friend?

And lastly, when I buy it, how do I add it? No matter where I enter in the admin panel, it tells me to buy a new key.

Thank you.

miz

how to update my license on my site,

when i access sites dashboard, my sites are redirecting to doothemes.com

i've activated my sites at doothemes licenses.

please help me.

Suttiwat Kaewsrimark

miz

me too

Suttiwat Kaewsrimark

https://prnt.sc/xmPzw_IL51FL

when i click page go to https://doothemes.com/items/dooplay/

i can not update key

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